Orange has retained its position as the top mobile broadband provider in the UK, according to a survey by independent research company YouGov. Orange was ranked top for customer services and reliability, while customers also rated Orange’s mobile broadband service top in a further seven out of 15 categories, including ‘ease of use’ and ‘upload

A new Pakistani startup is focusing at providing customer support services for app developers. The company hopes to deliver a low cost alternative to handling consumer complaints and comments. The...

Clickatell's 37 page guide reviews 101 innovative ways to use text messaging in your business and successfully: -- Reduce business costs -- Increase revenue -- Increase customer satisfaction WHAT'S INSIDE? Find out how SMS is being used for: -- Sales, Products and Marketing -- Customer Services and Relationship Management -- Business Process Management and Internal Administration -- Info...

A patent application has been discovered from Apple, it outlines technology that will register “abuse events” and these events will be kept on record in a permanent memory. This application is to help representatives of the company’s customer services find out if a device such as the iPhone, has ever been exposed to warranty-voiding conditions, conditions

O2 customers in Germany have been somewhat unlucky with the purchase of their Toshiba TG01 units. The unit which took months to actually begin shipping has actually shipped with a virus installed.  Whilst the number of devices affected to date is very few, customers in Germany have been urged to contact customer services and all

The phone will launch with a set of accompanying customer services, according to reports