So I decided to order a holster and silicone case from Sedio yesterday after seeing such positive...

I am getting a Curve early to middle of next week from VZW. A customer service exchange as it were....

CEO of LG Electronics North America Highlights 2008 Progress, Outlines Challenges, Opportunities for Premium Brand in New Year LAS VEGAS, -- Seeing the current economic conditions in the United States as "an opportunity for LG Electronics to differentiate itself," the company is strengthening its commitment to innovation, customer service and sustainability during 2009, according to LG's chief

T-Mobile has launched a YouTube customer channel dedicated to answering user questions. Customers can post questions and receive video responses from experts or other consumers. T-Mobile also updates with useful short clips on how to better use the T-Mobile G1. Key features: - Customer service gets more interactive with T-Mobile’s YouTube channel - Users can ask, and answer, ...

Interactive YouTube channel supporting the G1 handset is the next step in customer service

Interactive YouTube channel next step in customer service

Times have not been good for Sprint. The nation’s No. 3 wireless carrier has been losing subscribers all year, and it’s unknown if that will change during this fourth quarter. If they do lose another million or so, though, it won’t be for lack of effort on their part. They scored well on their second straight customer service survey, which means they’re improving on their b...

Jacada has expanded its relationship with UK mobile phone network, O2 by signing a material enterprise license agreement with the firm allowing it to standardize the Jacada unified desktop solution throughout the company's UK customer service operations.

Once again Sprint received a top ranking in customer care, from a Pali Capital Inc.survey.  This is the second time for the past two quarters. Sprint answered 89 percent of 1,000 calls to its customer service lines within 30 seconds. Sprint is also the only major carrier to score above 80 percent in the current quarter. "Sprint's performance over the past two surveys is well above the prior f...

Telecom service providers looking to improve customer service should concentrate on providing a consistent level of care across all platforms